Refund and Returns Policy

Refund and Returns Policy for CHICCORNESST LLC

At CHICCORNESST LLC, we are committed to ensuring your satisfaction with your purchase. If you are not completely happy with your women’s skirt or need assistance, we offer a straightforward Refund and Returns Policy. Please review the information below for details on how to process a return, exchange, or request a refund.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Items must be returned within 30 days of the purchase date.
  • The item must be unused, in its original condition, and include all original tags and packaging.
  • Proof of purchase, such as the order confirmation email or receipt, must be provided.

Non-Returnable Items

The following items are not eligible for return:

  • Items marked as “Final Sale.”
  • Gift cards.
  • Items that have been used, damaged, or altered by the customer.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved Refunds: Refunds will be issued to the original payment method within 5-10 business days.
  • Partial Refunds: In some cases (e.g., items not in original condition or missing parts), a partial refund may be issued at our discretion.
  • Shipping Costs: Original shipping costs are non-refundable unless the return is due to a defective or incorrect item.

3. Exchanges

We replace items only if they are defective, damaged, or sent in error. If you need an exchange, please contact us at smith@chiccornesst.com to arrange the process.

  • Exchanges are subject to product availability.
  • If the item is unavailable, we will process a refund instead.

4. How to Initiate a Return or Exchange

To start a return or exchange, follow these steps:

  1. Contact Us:
    • Email us at smith@chiccornesst.com with your order details, reason for return or exchange, and any supporting photos (if applicable, such as for damaged or defective items).
  2. Return Instructions:
    • Our customer support team will provide detailed instructions on how and where to send your return.
  3. Prepare Your Return:
    • Pack the item securely in its original packaging, including all tags and accessories.
    • Include a copy of your order confirmation or receipt in the package.
  4. Ship to the Following Address: CHICCORNESST LLC
    3500 S Tumbleweek Ct
    Chandler, AZ 85248-4493

Note: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.

5. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 7 days of receiving the item. Provide photos of the damage or incorrect product along with your order details. We will cover return shipping costs and provide a replacement or full refund as necessary.

6. Order Cancellations

Orders can be canceled within 24 hours of placement for a full refund. After 24 hours, cancellations may not be possible if the order has already been processed or shipped.

7. Late or Missing Refunds

If you haven’t received your refund within 10 business days after being notified of its approval:

  1. Check your bank account or contact your credit card company as processing times may vary.
  2. If the issue persists, please contact us at smith@chiccornesst.com, and we will assist you further.

8. Address Errors

It is the customer’s responsibility to provide accurate shipping information at checkout. If an order is returned due to an incorrect or incomplete address, the customer will be responsible for additional shipping costs to resend the order.

9. Contact Us

If you have any questions or need assistance with your return, refund, or exchange, please reach out to us:

Our team is here to assist you and ensure your shopping experience with CHICCORNESST LLC is smooth and enjoyable.

Thank you for choosing CHICCORNESST LLC. We appreciate your trust and are committed to your satisfaction.

Let me know if you’d like further adjustments! 😊

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